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Refund Policy

At Giron Design Company, we strive to provide our customers with the highest quality products and exceptional customer service. We understand that sometimes, despite our best efforts, a product may not meet your expectations. In such cases, we have a clear and transparent refund policy in place to ensure your satisfaction.

30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee on all our products. If you are not completely satisfied with your purchase, you may return it within 30 days of receiving it for a full refund. Please note that the item must be in its original condition, unworn, and with all tags attached.

Easy Return Process: To initiate a return, simply contact our customer support team within 30 days of receiving your order. They will guide you through the return process and provide you with a return shipping label. Once we receive the returned item, we will inspect it to ensure it meets our return policy criteria.

Refund Processing: Once your return is approved, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used for the purchase. Please note that depending on your bank or credit card company, it may take additional time for the refund to reflect in your account.

Exclusions: While we strive to accommodate all refund requests, there are certain items that are non-refundable. These include personalized or customized items, as well as items that have been worn, washed, or damaged by the customer.

Customer Satisfaction: Your satisfaction is our top priority, and we are committed to resolving any issues that may arise. If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team. They are available to assist you and ensure your shopping experience with us is a positive one.

Disclaimer: This refund policy is subject to change without prior notice. Any changes will be updated on our website to ensure transparency and provide you with the most up-to-date information.